Globaholic :: Postage/Delivery


Ordering & Payment

There is a minimum order of £10.00.

Payment is by Paypal. Orders with cleared payment received by 1pm Monday to Friday will normally be despatched the same day by Royal Mail 1st Class post. UK postage is free of charge.

UK customers can also pay be cheque (cheques should be made payable to Alison Williams). If you choose to pay by cheque your order will be sent once the payment has cleared.

International postage is charged at £6 on orders up to £20 and £9 for orders over £20.00 and can be despatched anywhere in the world.

If any item you have ordered is out of stock, we will email you to advise when it will be available and it will be sent as soon as possible. If an item is showing as out of stock on the website, you can request to be notified when the item is back in stock.

Any items you add to your basket will stay there if you do not complete checkout or log off before you have completed your shopping. This allows you to add items to your basket over a period of time, rather like a shopping list.

All items are subject to availability and all prices are subject to change. Prices do not include VAT.

Refunds & Exchanges
If the item is faulty, please contact us as soon as possible and return the item within 10 days of receipt and a replacement will be sent. If the item is not faulty, but you wish to return it for either a refund or an exchange then you must pay the return postage.

Breakages & Shortages
All breakages & shortages must be strictly reported, in writing, within 3 days of purchase, otherwise we will not accept responsibility.

All items are nickel-free and meet current EC directives. The base metal earring hooks (silver and gold plated) should not be used in the period of epithelisation (new ear piercing).

Small variations in colour and size may occur between the beads on the website and the beads you receive. Slight colour and size differences can occur between batches of beads, if you are not happy let us know. Sizes and weights are approximate. Every effort has been made to ensure descriptions are correct at the time of going to press.

If you have any questions you can contact us via email.